SUMMARY 


FoxunHD want to ensure you have a great experience. An important part of that experience is the peace of mind that a warranty brings and knowing a company will stand behind its product. If you run into any problems with FoxunHD we want to know about them. We’re committed to making things right and so each FoxunHD comes with a one year warranty. The warranty details are below, but if you want to skip the legal jargon feel free to reach out to our customer support team (support@foxun.com) and they can walk you through it.

 

Important: Before returning a FoxunHD for refund or warranty, you must secure a Return Merchandise Authorization (RMA) number first. Units sent without an RMA will not be eligible for a refund or warranty replacement. You can secure an RMA number by writing support@foxun.com.

DETAILS


FoxunHD include a one year warranty repair/replacement policy with each FoxunHD order. The one year period begins when FoxunHD is delivered to you. We will fix or replace your FoxunHD for any defect or failure that occurs through normal use*. This warranty applies to the FoxunHD device itself and does not apply to any cables or the power adapter provided with each FoxunHD purchase.

The warranty applies to normal use scenarios and does not apply to: loss or damage of the device due to theft, accidents, mishandling, abuse, water damage, or operating FoxunHD outside of its certified weather conditions.

FoxunHD is not liable for any units damaged or lost during return shipping. FoxunHD should be packaged in its original gift box within an outer cardboard box to ensure safety. We recommend using a reputable courier and service that provides a tracking number and insurance.

Once repaired or replaced, FoxunHD will be responsible for shipping charges to deliver FoxunHD back to you. If your FoxunHD is repaired or replaced the warranty remains valid from the delivery date of the original FoxunHD.